We work with about 8 different collections, and NONE are as efficient/helpful and smart/understanding as you and your people.
I love working with MCA! All the employees are friendly and know what they are talking about. They have no problem answering a question regarding accounts that that haven’t been sent to them. They also do a fantastic job collecting on accounts we turn over to them.
With prompt attention and AWESOME customer service to both provider and patient, I feel like we’ve found the perfect match for all of our collection needs.
Gateway Medical Solutions
As Manager of Collections for a major supermarket for almost 20 years, I found the third party collections by MCA to be extraordinary. The last thing first party retailers want is to waste precious time with charged-off debt complaints. With MCA, I rarely had to intercede with collection call issues. Their approach if firm yet professional and I found the entire staff was friendly, cooperative and knowledgeable.
A.L. Russell- Asset Protection Manager/Collections
We like having MCA as our collection agency because they collect from our customer in a professional manner. The staff at MCA is knowledgeable and courteous, and always provides quick answers on account activity.
Schnuck Markets Inc
To all the wonderful men and women who help us obtaining the money which is owed to Dr. Khan I would like to send a BIG THANK YOU!
You are all most kind and so nice to deal with I just wanted you all to know how much this office appreciates all the you do.
Dealing with people can be a very trying job believe me I know. I feel that I give all folks the same treatment as far as being fair, but when I send them to you I hope you don’t feel the BUCK.
No one ever said my job was going to be easy, but I do hope you know how very much I am happy and satisfied having you on my side.
I hope you all have a great week and I will keep the account coming.
Mary Ellen Banes