Here are a few facts about small business debt collection.  No one wants to talk about debt collection and why would we unless you are a small business owner, and it has stopped your cash flow.  Then the subject becomes critical.


How does Debt Collection Affect Small Business?

It doesn’t affect you the small business owner if all your customers pay in full 100% off the time.   That would be sublime but not realistic.   There are always going to be those who for whatever reason are not prompt at paying their bills.

  • There are some that purchase planning to never pay and ignore their debts
  • There are some that do it in good faith but just are not consistent.
  • Then there are those customers that typically pay their bills and on time but have run into a financial hardship that affects their history of great pay.

Generally, a small business owner can identify those that fit in the second and third categories easily.  However, the first category is one you will definitely need help with.  That’s where a reputable debt collection agency comes into play.


Here is How A Debt Collection Agency Works?

Debt collectors have to follow the Fair Debt Collections Act, which protects the consumer from harassment. The law is very specific about what debt collectors can and cannot do.


First, a debt collector will contact the client or consumer.  Then they will share the information they have about the debt and offer options for them to pay it.  Using a reputable collection agency like MCA will reach out to each of your delinquent customers and help them determine the best solution to paying off the bad debt.    They will work out the payment arrangements and set it up to happen automatically.   Keep in mind they keep up with the laws of what you can and can not do legally.

Many companies have gotten themselves in trouble and had to pay out more than they would have collected originally and more.   The other reason a collection agency is vital is because of the software they invest in called skip tracing.

They hope it doesn’t come to reporting them to the credit bureau but will take care of reporting that if necessary.   They can also direct you if additional legal action is needed.   They will also keep you abreast of what is occurring with reports.


How Does a Debt Collection Agency Get Paid

Lucky for you when working with MCA we only get paid when you do.  Leaving us with the responsibility upfront to get the job down. How much easier can it get.   We partner with you because your success is our success.


Things to Remember When Working with A Debt Collection Agency

This is important to remember and keep in mind you need a strategy no matter what.  You need to know what you will do if they contact you directly.  We at MCA allow them to pay you directly but then the next thing we cover is how are we going to communicate that information.  We don’t want to continue trying to collect when the customer has already paid.  That could be considered harassment.

We hope you’ll never need a debt collector, but if you do we want to be the first one you turn to.


MCA is a third-party debt collection agency that has been in constant business since 1950. We are rated A+ with the Better Business Bureau and we pride ourselves on excellent customer service along with delivering great recovery rates. There is no cost to you unless we collect it! Why not try and re-coop some of your past due accounts with no out-of-pocket expense?