Our customers have the option of choosing the type of service that meets their needs.
A few of our collection agency services are:
- Traditional contingency fee collections
- Second placement collections
- Early out or first party collections
- Legal referrals
- 30 day pre-collect
MCA is a collection agency in St. Louis, Missouri, but we also serve all of St. Louis County in addition to Jefferson County, Franklin County, Cape Girardeau, Jefferson City and St, Charles County. MCA can also offer collection services all over the United States and Canada.
We guarantee all accounts are worked regardless of the dollar amount or location. Our debt recovery solutions are tactful and determined. To collect your unpaid accounts, we will send a minimum of 3 to 5 demand notices and call all good phone numbers several times if necessary. We overcome challenges in collections, and we will work hard to collect for you.
We have numerous, unique skiptracing options available that we utilize daily. MCA reports all accounts to Trans Union and Equifax after 45 days of receiving them if there is no contact. Unlike many local collection agencies, we pull credit reports on accounts that have sufficient information. If it is deemed necessary that we must refer an account for legal action, we will do that with your consent and in alignment with the fair debt collection practices act.
We have an unlimited amount of personalized reports that we design to meet the needs of our clients; therefore, you are never in the dark about your accounts.
We get paid when you do.
We take payment arrangements for weekly, biweekly or monthly installments. MCA understands that everyone’s situation is different, so we customize a payment plan/method that works for them. Our simple payment methods make it easy for your clients to pay their accounts:
- Website payments
- ACH/checking or savings
- Visa/Mastercard/Discover/Amex
- Directly to client
- Leave the payment information after hours on our secured phone system
At MCA, we serve a wide variety of customers including business/commercial, legal referrals, rentals/subdivision, medical/urgent care/dental, contracts, and vet offices. When comparing MCA to other collection agencies, it is clear that our third party services are exceptional. We are proud to announce MCA’s Better Business Bureau score is A+, and we have been certified as an accredited business.
