Educated Business Owners Hire A Collection Agency:
This will make all the difference in who you choose and why. This is the time to ask for help so you can make an educated decision based on facts.
Make sure you have good Information
When working with customers make sure you get as much as information as you can up front to many time avoid having to turn someone over to collection
Know the Cost
Even though you are going to have to invest in the help of the collection agency an educated business owner knows the cost involved. Will it be working with one that charges a fee to begin or one who you only pay if they collect? It is recommended to go with the later as your best choice for spending less on the collection.
Know your Reason
Why are you at the point you need a collection agency. Educated business owners already know their profit margins and need to include a fee with the understanding you are going to have to turn some over to collection. Are you the business owner going to have to be the one to make the calls? Do you have staff to do this? Is your staff educated on the laws of collection?
Educated Consumer (Business Owner)
Do your due diligence and know what kind of reputation does the Collection Agency have you are considering using? What is their success rate?
BBB Rating
Knowing this can give you a lot of relevant information. Do they have a reputation of collecting and retaining clients? Do they know your industry? Have they worked with others in your industry? How do they respond to your clients? We all know there are times life just gets in the way and that client didn’t plan on leave you high and dry. Those clients taken care of well can become a brand advocate for your company. Good luck hiring an agency!
MCA is a third party debt collection agency that has been in constant business since 1950. We are rated A+ with the Better Business Bureau and we pride ourselves on excellent customer service along with delivering great recovery rates. There is no cost to you unless we collect! Why not try and re-coop some of your past due accounts with no out of pocket expense?
