When in a roller coaster economy that has seen  jobs eliminated it ensures collection agencies will be enforce when people cannot pay their bills.  Unfortunately, just because a company closes or you lose your job it doesn’t stop the bills from still needing to be paid. 7 Questions to Ask a Collection Agency.

You as the business owner have to find ways to continue to collect in order to not have a cash flow problem and it threaten the closing of your business.

When choosing the best collection you have some things to consider.

We recognize most try to did it themselves and they will have a small amount of success with that except typically the person in your office doing the collecting wasn’t hire for that position.  They may not be qualified or really dislike calling people about their bills which can lead to losing a very valuable employee.

Do your homework:  Hiring a collection agency to take care of the situation removes your liability.

This company you choose will be representing you and your company.  Choose wisely.  Think about it in terms of hiring to protect your reputation.

7 things to consider when looking to hire a collection agency.

  1. Are they Experienced in your specific industry?
  2. How long have they had experience in the type and age of your needs?
  3. How easy are they to communicate with? Is it a REAL person?
  4. What score do they have with the BBB?
  5. Are they fully bonded and licensed?
  6. How abreast are they of current laws of collection in the state of collection?
  7. Do they work on a contingency basis with no upfront payment?

This is a critical role for your company to outsource, know your options.

Do your homework, be prepared with your choices and take this list and ask your questions.   You have to feel secure in the fact they will be working in your best interest.


MCA is a third party debt collection agency that has been in constant business since 1950.  We are rated A+ with the Better Business Bureau and we pride ourselves on excellent customer service along with delivering great recovery rates.  There is no cost to you unless we collect!  Why not try and re-coop some of your past due accounts with no out of pocket expense?